Summary:

On-site Calibration Technicians are responsible for completing a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards.

Roles & Responsibilities:

• Customer service focused, ability to develop relationships and deliver exceptional customer service
• Perform static and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehicles onsite or at customer locations
• Troubleshoot complex calibration repairs
• Test drive vehicles after repairs are completed
• Adequately explain ADAS calibration specifications and repair planning needs; to include collision repair center personnel, insurance adjusters, and direct customers
• Basic knowledge of how to remove and install vehicle parts – Example: Bumper, trim panels, mirrors
• Complete pre and post scans with OE and/or aftermarket tools, communicate outcome effectively
• After training completion, must be able to complete static and dynamic calibrations per OE specifications
• Communicate with field team to ensure efficiency and productivity
• Responsible for ensuring tooling software updates are completed immediately
• Accountable for assigned inventory (including vehicles, mobile devices, laptops, OE scan tools, VCI, other equipment provided)
• Participate in virtual (online) training sessions as needed
• Complete assigned training and certifications as needed
• Develop and maintain excellent customer relationships by following our company standards and core values
• Maintain a well-organized work area
• Perform other related duties as assigned.

Qualifications, Education & Experience:

• 1-year automotive repair experience preferred but not required
• Automotive repair experience preferred but not required
• Trade school experience a plus
• ASE or I-CAR certifications a plus
• Ability to learn and understand collision repair processes and terminology
• Successfully complete ADAS Calibration Training
• Understanding of technology & basic software programs
• Ability to learn Aftermarket and OEM diagnostic scan tools and factory software
• Knowledge and ability to use computers, mobile devices, and related technology efficiently
• Travel may be required for continuing education and certification training
• Self -motivated, positive attitude, with a customer focused vision
• Central Scanning (Prefer someone that has experience with factory scan tools and programming modules)

Requirements:

• Must be at least 21 years of age
• Minimum of 4 ASE certifications
• Must have a valid driver’s license and ability to pass DMV check
• Ability to pass a background and drug screen
• Must be able to lift 60 pounds independently
• Travel may be required for continuing education and certification training
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
• Requires frequent driving of company and customer vehicles
• Extensive travel within assigned area is expected
• May have exposure to fumes, dust, and chemicals
• Ability to work in a shop environment in inclement weather
• Required to wear PPE to include but not limited to facial covering, eye protection, gloves

Innovative Diagnostic Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.